The Way Forward — 21 Notes for the 21st Century Business Model

Description

In the hardest times, there is always a way to get better. With The Way Forward, I’d like to share disruptive changes that shape industries, businesses, and societies in the context of financial services. The 21 notes synthesise the findings of openness, flexibility, and customer-centricity in a digital world driven by platform business models and ecosystems. The reading shall give you a glimpse of what you could do for your business after this unprecedented time.