Showing what you don't know: The effect of visualization on managers' illusion of explanatory depth regarding strategic digital technologies

Martin J. Eppler, Christian Muntwiler

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

In the strategy-as-practice paradigm, workshops and meetings are seen as a crucial element of the strategizing and strategic decision-making process. Decisions made in these episodes may not only be flawed due to cognitive biases, but also by a misleading view about one’s own knowledge about critical strategic issues like digital technologies. This experimental study is the first to apply the IOED theory to strategizing and shows that experienced managers indeed suffer from a significant illusion of explanatory depth (IOED) regarding their understanding of digital technologies. In terms of interventions, the study also reveals that visualizing one’s own understanding is a strong self-calibration mechanism and therefore helps strategy practitioners and facilitators of strategic episodes to reduce this illusion in their strategizing practices.
Original languageEnglish
Title of host publicationAcademy of Management Proceedings
Volume1
Publication statusPublished - 1 Aug 2019

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