| Original language | German |
|---|---|
| Title of host publication | Insurance & Innovation 2014 |
| Editors | A Eckstein, A Liebetrau, S Seidel |
| Place of Publication | Karlsruhe |
| Publisher | Versicherungswirtschaft |
| Pages | 71-86 |
| Publication status | Published - 2014 |
Denkfallen im Umgang mit Versicherungskunden
Stefanie Auge-Dickhut, Bernhard Koye, Axel Liebetrau
Research output: Chapter in Book/Report/Conference proceeding › Chapter